BlackBerry Link is an app that makes it easy to access, sync, and organize your music, photos, and information between your BlackBerry 10 and your computer.
On this page:
App features
- Access, sync, and organize your content between your BlackBerry 10 device and your computer.
- Update and reload software on BlackBerry 10 devices.
- Back up/restore most of the data on your BlackBerry 10 device, including settings, phone history, fonts, saved searches, browser bookmarks, messages, organizer data, and media files.
Windows system requirements
- Software Download for BlackBerry Desktop Software (Mac OS)(NA) Downloading BlackBerry Mac Desktop Software v2.4.0.18 (Mac OS) indicates a required field: Would you like to receive information about BlackBerry and/or BlackBerry products and/or services from BlackBerry or authorized third parties selected by BlackBerry?
- Blackberry Extractor is the world's only software for Mac which helps extract and recover data from blackberry backup files to your computer. A blackberry backup file is the one that has been.
- For BlackBerry-toting Mac users, BlackBerry Desktop for Mac Software will be available in September 2009. Screenshots on Research in Motion's BlackBerry blog hint that those with a foot in both.
Access, sync, share and organize all your photos, music, videos and files over Wi-Fi® or USB between your BlackBerry 10 devices and your computer. 1 Music can be synced and shared between your BlackBerry 10 device and your PC or Mac, with support for both Windows Media Player® and iTunes.
- Intel compatible 1GHz or higher processor
- 512 MB of RAM
- USB 1.1 or higher USB port
- Screen resolution of 1024x768 or greater
- 100 MB of free hard disk space for typical installation
- Windows XP SP3 or later, Windows Vista, Windows 7, Windows 8
- Microsoft .NET Framework 3.5 SP1 or an active Internet connection
- iTunes 10.1 or later or Windows Media Player 11 or later for music synchronization
- A BlackBerry smartphone running BlackBerry 10 OS and a media card or built-in media storage
Mac system requirements
- Mac OS 10.7 or later
- iTunes 10 or later for music and video synchronization
- iPhoto version 9 (iLife ’11) or later to import your pictures and videos
- An active Internet connection
- A BlackBerry smartphone running BlackBerry 10 OS and a media card or built-in media storage
Download and install
- Go to http://www.blackberry.com/blackberrylink.
- Click the Windows or Mac download link.
- Fill in any requested information.
- Click the Download button.
- Once downloaded, open the file to begin the installation.
- Follow the on-screen instructions to finish the installation.
Backup data
- On your computer, open BlackBerry Link.
- Connect your device to your computer using a USB cable.
- At the left of the screen, click your device.
- Click Backup & Restore.
- Click Back Up Device. Keep in mind you can select what data to include in your backup files under Settings.
Restore data
- On your computer, open BlackBerry Link.
- Connect your device to your computer using a USB cable.
- At the left of the screen, click your device.
- Click Backup & Restore.
- Click Restore Device.
- Click a backup file.
- Clear the Restore all data checkbox.
- Select the checkbox beside one or more databases that you want to restore.
- Click Restore.
Transfer data to new device
- Determine the types of data you want to transfer.
- Click the type of device you are transferring data from:
Set up calendar and contacts
- On your computer, open BlackBerry Link.
- Connect your device to your computer using a USB cable.
- At the left of the screen, click your device.
- Click Contacts/Calendar.
- Click Configure.
- Choose the desired account from the drop-down list.
- Click OK.
- Under Settings, enable or disable any desired features.
- Click Configure next to Calendar or Contacts to change the following sync settings:
- Sync Direction
- Conflict Resolution
- Device Sync Period (Calendar only)
- Folders to Sync
- Click Sync Calendar/Contacts to begin synchronization.
Update device software
- Before you begin, make sure to back up any desired data.
- On your computer, open BlackBerry Link.
- Connect your device to your computer using a USB cable.
- At the left of the screen, click your device.
- Click Software Updates.
- Click Check for Updates.
- If updates are available, click Install Update. Wait for the software update to complete.
Blackberry Link Software Download
Reload device software
- Before you begin, make sure to backup any desired information.
- On your computer, open BlackBerry Link.
- Connect your device to your computer using a USB cable.
- At the left of the screen, click your device.
- Click Preferences at the top right.
- Click Reload Device Software.
- Click Reload.
- Click OK on the warning prompt.
- Wait for the reload to complete. Keep in mind you may be prompted to power off the device and / or confirm the device PIN.
Force software reload
Blackberry Software 10
- Close all programs on your computer.
- Detach all BlackBerry smartphones, including the BlackBerry 10 smartphone that cannot be booted up.
- Using Internet Explorer, go to http://www.blackberry.com/updates.
- Scroll down the page and click the Check for Updates button.
- Install any plugins as directed and wait until you see Select a device to connect.
- Connect the BlackBerry 10 smartphone that cannot be booted up.
- Hold the power button for 10 seconds until the BlackBerry smartphone turns off
- Press the power button again to power it on.
- A prompt will appear and the BlackBerry smartphone will show in the drop down list shortly after the LED turns red.
- Click the OK button within 15 seconds to continue.
- The BlackBerry 10 smartphone will now power itself off after a couple of minutes. You'll notice the LED turn green.
- Follow the prompts to install the BlackBerry Software and once the installation is complete, the smartphone will power on.